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User Incremental Recon Does Not Detect Changes to Roles or Responsibilities Directly Done in EBS (Doc ID 2265500.1)

Last updated on DECEMBER 21, 2020

Applies to:

Identity Manager Connector - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Symptoms

EBS User Management 11g Connector Incremental recon job does not reconcile the changes or updates done to user's roles/responsibilities directly in the EBS target.  For example: User has a EBS Role or a Responsibility provisioned to it and exist in User's Entitlement tab in OIM. Now, one inactivates or end dates the same role or responsibility in the EBS target for this user. The User Incremental user recon job will not pick and reconcile this change. Later if the user request the same inactive or ended dated role or responsibility via OIM, it will fail with an error that such an entry already exist in OIM.

Steps to reproduce:

1- Install and configure the OIM EBS User Management 11.1.1.5 connector.
2- Provision a user to EBS with some role or responsibility.
3- In the EBS target, end date of the user's role or responsibility.
4- Run the connector's User Incremental job and the change from EBS will not be reconciled back to OIM.
 

Cause

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