Redirection To Home Page From My Tasks Instead Of Inbox (Doc ID 2267379.1)

Last updated on JUNE 25, 2017

Applies to:

Identity Manager - Version 11.1.1.3.0 to 11.1.2.3.170418 [Release 11g]
Information in this document applies to any platform.

Symptoms

Redirection from My Tasks ->Edit Inbox Settings page is not happening to Inbox. Instead it's going to Self service Home page where one can see all the Tiles. But from custom view edit inbox settings control is redirecting to Inbox which is expected.

This  issue can be reproduced at will with the following steps:
1. Log into /identity Console.
2.Click on Inbox ->Select My Tasks
3.Click on Edit Inbox Settings (Pencil icon)
4.In Edit Inbox settings page ,Select any column for example "Custom String 1" from available Columns and move it to selected columns and click on OK.
5.You can see that control redirected to Home page instead of inbox.
6.Create a new view from inbox and follow the above steps.
8.You can see that control redirected to Inbox

Cause

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