Custom Event Handler Not Triggering (Doc ID 2268464.1)

Last updated on MAY 23, 2017

Applies to:

Identity Manager - Version 11.1.2.3.0 and later
Information in this document applies to any platform.

Symptoms

Create Event listener with Certification process with a rule that whenever Manager is updated for the User, then Certification process should trigger.

Issue occur only when the manager key is to be updated using custom post process event handler, but certificate reviewer doesn't receive any task to action.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms