"JsonParseException: Unexpected character ('<' " Error When Running ServiceNow User Reconcilation

(Doc ID 2270394.1)

Last updated on FEBRUARY 22, 2018

Applies to:

Identity Manager Connector - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Goal

Installed and configured  the ServiceNow connector and updated the IT Resource with ServiceNow details as mentioned in connector doc: https://docs.oracle.com/cd/E22999_01/doc.111/e73592/GUID-A709CA6E-2C1F-4284-8E98-882E9743EDC0.htm#CGSNC-GUID-88028E0F-D49D-4D26-AC3D-A3E89B4A0E85

And after installation and configuration tried to run "ServiceNow User Reconciliation" but getting the error:

 

Solution

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