"JsonParseException: Unexpected character ('<' " Error When Running ServiceNow User Reconcilation

(Doc ID 2270394.1)

Last updated on FEBRUARY 22, 2018

Applies to:

Identity Manager Connector - Version and later
Information in this document applies to any platform.


Installed and configured  the ServiceNow connector and updated the IT Resource with ServiceNow details as mentioned in connector doc: https://docs.oracle.com/cd/E22999_01/doc.111/e73592/GUID-A709CA6E-2C1F-4284-8E98-882E9743EDC0.htm#CGSNC-GUID-88028E0F-D49D-4D26-AC3D-A3E89B4A0E85

And after installation and configuration tried to run "ServiceNow User Reconciliation" but getting the error:



Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms