Flow Trace Access Freezes Entire SOA Domain when composite 1000s bpel instances per flow id (Doc ID 2271671.1)

Last updated on MAY 30, 2017

Applies to:

Oracle SOA Suite - Version 12.1.3.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3.0.0 version, Deployment

ACTUAL BEHAVIOR
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Flow Trace Access Freezes Entire SOA Domain

Customer has a SOA 12.1.3.0.170117 cluster. Certain payloads cause Flow traces to run into several 1000s of components/references due to the # of payload elements such as order lines, etc. When someone clicks on such a flow trace, the entire domain slows down and eventually freezing completely. This requires whole domain restart to restore. It’s a critical situation as this occurred repeatedly in production during business hours. And no way for EM user to know beforehand how many component/reference instances each flow id is associated with to avoid clicking.

EXPECTED BEHAVIOR
-----------------------
Not to have the whole environment crash if they click on a instance with large payload

Cause

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