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Slow Performance From IdentityService And TaskQueryService (Doc ID 2272820.1)

Last updated on AUGUST 31, 2018

Applies to:

Oracle Business Process Management Suite - Version 12.2.1.2.0 and later
Information in this document applies to any platform.

Symptoms

When running the TaskQueryService API the operations such as queryTasks or countTasks take up to 15 seconds.
At the same time the oracle.soa.services.workflow.performance logs show that the operation takes < 100 milliseconds

Similar problem was observed running the IdentityService and virtually any other operation involving BPM.

 

Cause

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