Logon Manager Causes The ImageNow Application To Crash

(Doc ID 2275425.1)

Last updated on OCTOBER 20, 2017

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.2.3.0 and later
Information in this document applies to any platform.

Symptoms

The application - Perceptive Software, ImageNow - crashes if ESSO-LM is running and loaded in memory. The issue happens only when application is being exited (user selects Exit option or close the page using an "x"). If ESSO-LM agent is not running, no issues are reported. This happens on Windows 10 workstations.



Cause

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