Full Collection Rebuild Cycle Fails With "!csFldDoesNotExist" - Parent Folder is Not in Parent Table (Doc ID 2277729.1)

Last updated on JUNE 20, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

When running a Full Index Rebuild Cycle, the process fails and aborts.

Log shows:

No service defined for GET_FOLDER_HISTORY_REPORT.
>(internal)/3 04.13 13:29:18.951 index rebuild work !csIndexerAbortedMsg intradoc.common.ServiceException:
(internal)/3 04.13 13:29:18.951 index rebuild work at intradoc.indexer.DetermineSubscription.doWork(DetermineSubscription.java:126)
(internal)/3 04.13 13:29:18.951 index rebuild work at intradoc.indexer.Indexer.doIndexing(Indexer.java:419)
(internal)/3 04.13 13:29:18.951 index rebuild work at intradoc.indexer.Indexer.buildIndex(Indexer.java:327)
(internal)/3 04.13 13:29:18.951 index rebuild work at intradoc.server.IndexerMonitor.doIndexing(IndexerMonitor.java:1026)
(internal)/3 04.13 13:29:18.951 index rebuild work at intradoc.server.IndexerMonitor$4.run(IndexerMonitor.java:846)
(internal)/3 04.13 13:29:18.951 index rebuild work Caused by: intradoc.data.DataException: !csFldDoesNotExist,3FD3DA271626C6B3F46F87CC7261DDB6
(internal)/3 04.13 13:29:18.951 index rebuild work at intradoc.folders.FolderCacheUtils.getParents(FolderCacheUtils.java:216)
(internal)/3 04.13 13:29:18.951 index rebuild work at intradoc.folders.FolderCacheUtils.getParents(FolderCacheUtils.java:226)
(internal)/3 04.13 13:29:18.951 index rebuild work at intradoc.folders.FolderCacheUtils.getFoldersOnPathUsingFolderID(FolderCacheUtils.java:189)
(internal)/3 04.13 13:29:18.951 index rebuild work at intradoc.folders.FolderItem.getxParentFolders(FolderItem.java:1393)
(internal)/3 04.13 13:29:18.951 index rebuild work at intradoc.folders.FoldersFilterImplementor.updateLoadedProperties(FoldersFilterImplementor.java:1932)
(internal)/3 04.13 13:29:18.951 index rebuild work at intradoc.folders.FoldersFilterImplementor.doFilter(FoldersFilterImplementor.java:188)
(internal)/3 04.13 13:29:18.951 index rebuild work at intradoc.shared.PluginFilters.filterWithAction(PluginFilters.java:114)
(internal)/3 04.13 13:29:18.951 index rebuild work at intradoc.shared.PluginFilters.filter(PluginFilters.java:68)
(internal)/3 04.13 13:29:18.951 index rebuild work at intradoc.indexer.DetermineSubscription.doWork(DetermineSubscription.java:118)


Based on the above, there appears to be a missing folder with GUID: 3FD3DA271626C6B3F46F87CC7261DDB6

The following queries seem to show this as well:

1)
SELECT * FROM FolderFolders WHERE
fFolderGUID='3FD3DA271626C6B3F46F87CC7261DDB6';

>> 0 rows returned

The PARENT FOLDER is not in the folders table.


Cause

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