SQLTimeoutException: ORA-01013: Opening an Organization Takes a Long Time. (Doc ID 2279103.1)

Last updated on JUNE 25, 2017

Applies to:

Identity Manager - Version 11.1.2.3.161018 and later
Information in this document applies to any platform.

Symptoms

It takes long time (10 minutes+)  to open any organization.

Steps:
1. Login to OIM Identity Self Service UI
2. Open Manage Organization form
3. Delay of 10+ minutes before organization is opened

The diagnostic log shows the following error :

 

Cause

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