Tuxedo TSAM Plus 12.1.3 Manager Log Contains "agent version error" For Tuxedo 12.2.2 Agent (Doc ID 2279605.1)

Last updated on JUNE 22, 2017

Applies to:

Oracle Tuxedo System and Applications Monitor (TSAM) - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Oracle Tuxedo System and Applications Monitor (TSAM) manager is 12.1.3 RP015 (64bit), Tuxedo is 12.2.2 (12cR2) RP003 (32bit)

 

During "handshake" with Tuxedo 12.2.2, TSAM 12.1.3 manager TSAM.log contains "TSAM Plus agent version error. version:131" failure message:

2017-06-21 10:04:38,861> <ERROR> <ServletLogon.doPost:116 http-bio-30000-exec-33> - TSAM Plus agent version error. version:131,sessionid:B644F405199F41D82A8A4E17258C3D58

 

Tuxedo ULOG contains "TSAM_CAT:305" warning message that it failed to logon to the TSAM manger:

100438.752.tuxagentmachine!LMS.16515072.1.0: 06-21-2017: Tuxedo Version 12.2.2.0.0, 32-bit
100438.752.tuxagentmachine!LMS.16515072.1.0: LIBTUX_CAT:262: INFO: Standard main starting
100438.754.tuxagentmachine!LMS.16515072.1.-2: TSAM_CAT:257: INFO: Oracle TSAM Plus, Version 12.1.3.0.0, 32-bit,Patch Level (none)
100621.703.tuxagentmachine!LMS.16515072.772.3: TSAM_CAT:305: WARN: (89) times logon TSAM Plus manager fail

 

 

Changes

 

Cause

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