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Using the "All Application Instances" Option on Certification Prevents Entitlements and/or Application Instance Accounts From Being Included in the Certification Task (Doc ID 2280560.1)

Last updated on JUNE 26, 2017

Applies to:

Identity Manager - Version 11.1.2.3.170117 to 11.1.2.3.170418 [Release 11g]
Information in this document applies to any platform.

Symptoms

Certifications defined with the  "All Application Instances" option will not pick up the Application Instances or related Entitlements for a few different scenarios:

SCENARIO 1:  In case there is some error reported for an unrelated Application Instance - such as the unrelated Application Instance throws an error due to missing Certification related requirements (ie...item does not have the AccountName property mapped).  The error could be like:

[2017-05-03T20:11:40.791-07:00] [OIM_ITWPPAPPQ01MS1] [ERROR] [] [oracle.iam.oimcommon.impl.dao.jpa] [tid: [ACTIVE].ExecuteThread: '4' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: oiminternal] [ecid: bbda51d3e82ce5be:-1e7869d3:15bcf583215:-8000-0000000000000004,1:29874] [APP: oim#11.1.2.0.0] Could not find value for accountName property for Sdk: 53. Make sure AccountName property is properly configured in process form. Skipping account with this sdk.

 SCENARIO 2: When no errors are seen while adding the Application Instance accounts to the Certification task - but in the case where the selected Entitlement or it's related Application Instance are not requestable.

Changes

 The issue occurs after applying the January 2017 or April 2017 OIM Bundle Patches.

Cause

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