Report Server will not Start After Linux Kernel OS Updates (Doc ID 2280616.1)

Last updated on AUGUST 14, 2017

Applies to:

Oracle Reports Developer - Version 11.1.2.0.0 and later
Oracle E-Business Suite Technology Stack - Version 12.1.3 to 12.1.3 [Release 12.1]
Red Hat Advanced Server

Symptoms

After applying latest Linux updates to a working environment, Reports Server fails to start. (Issue affecting several reports executables: rwserver, rwrun, rwbuilder, rwconverter)

A core dump and a Java Stack Dump are being generated.

Issue happening in Linux 6 and Linux 7.

 

Core Dump Stack Trace for rwserver.

Program terminated with signal 6, Aborted.
#0 0x00007f5bb7cef625 in raise () from /lib64/libc.so.6
Missing separate debuginfos, use: debuginfo-install glibc-2.12-1.166.el6_7.7.x86_64 libICE-1.0.6-1.el6.x86_64 libSM-1.2.1-2.el6.x86_64 libX11-1.5.0-4.el6.x86_64 libXau-1.0.6-4.el6.x86_64 libXext-1.3.1-2.el6.x86_64 libXmu-1.1.1-2.el6.x86_64 libXp-1.0.0-15.1.el6.x86_64 libXt-1.1.3-1.el6.x86_64 libaio-0.3.107-10.el6.x86_64 libuuid-2.17.2-12.14.el6.x86_64 libxcb-1.8.1-1.el6.x86_64 openmotif22-2.2.3-19.el6.x86_64
(gdb) bt
#0 0x00007f5bb7cef625 in raise () from /lib64/libc.so.6
#1 0x00007f5bb7cf0e05 in abort () from /lib64/libc.so.6
#2 0x00007f5bb4e6c867 in os::abort(bool) () from /refresh/home/Oracle/Middleware/Oracle_FRHome1/jdk/jre/lib/amd64/server/libjvm.so
#3 0x00007f5bb4fc04b8 in VMError::report_and_die() () from /refresh/home/Oracle/Middleware/Oracle_FRHome1/jdk/jre/lib/amd64/server/libjvm.so
#4 0x00007f5bb4e73225 in JVM_handle_linux_signal () from /refresh/home/Oracle/Middleware/Oracle_FRHome1/jdk/jre/lib/amd64/server/libjvm.so
#5 0x00007f5bb4e6f52e in signalHandler(int, siginfo*, void*) () from /refresh/home/Oracle/Middleware/Oracle_FRHome1/jdk/jre/lib/amd64/server/libjvm.so
#6 <signal handler called>
#7 0x00007f5bb120f6a4 in ?? ()
#8 0x00007fff3b17db30 in ?? ()
#9 0x00000000eae08d60 in ?? ()
#10 0x00007fff3b17db78 in ?? ()
#11 0x00000000eaea8610 in ?? ()
#12 0x0000000000000000 in ?? ()

 

 Java Stack Trace

#
# A fatal error has been detected by the Java Runtime Environment:
#
# SIGBUS (0x7) at pc=0x00007f2bb4e8fb75, pid=29242, tid=139826201229184
#
# JRE version: (8.0_51-b16) (build )
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.51-b03 mixed mode linux-amd64 compressed oops)
# Problematic frame:
# j java.lang.Object.<clinit>()V+0
#
# Core dump written. Default location: /refresh/oracle/Middleware/Oracle_Home/bin/core or core.29242
#
# If you would like to submit a bug report, please visit:
# http://bugreport.java.com/bugreport/crash.jsp
#

.

.

Stack: [0x00007ffedfafc000,0x00007ffedfbfc000], sp=0x00007ffedfbf0f20, free space=979k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
j java.lang.Object.<clinit>()V+0
v ~StubRoutines::call_stub
V [libjvm.so+0x681a26] JavaCalls::call_helper(JavaValue*, methodHandle*, JavaCallArguments*, Thread*)+0x1056
V [libjvm.so+0x634fd7] InstanceKlass::call_class_initializer_impl(instanceKlassHandle, Thread*)+0xd7
V [libjvm.so+0x636c2c] InstanceKlass::initialize_impl(instanceKlassHandle, Thread*)+0x1ac
V [libjvm.so+0x636fe1] InstanceKlass::initialize(Thread*)+0x41
V [libjvm.so+0x636e5d] InstanceKlass::initialize_impl(instanceKlassHandle, Thread*)+0x3dd
V [libjvm.so+0x636fe1] InstanceKlass::initialize(Thread*)+0x41
V [libjvm.so+0xa5a564] Threads::create_vm(JavaVMInitArgs*, bool*)+0x414
V [libjvm.so+0x6c3244] JNI_CreateJavaVM+0x74
C [libutj.so.0+0x748a] utjlz_StartLibrary+0x61e
C [libutj.so.0+0x6e4a] utjlst+0x52
C [rwserver+0x1b4a2] zrcctin_CorbaInit+0x26c
C [rwserver+0x82bf] zrcctcr_Create+0x459
C [rwserver+0x4848] rwsvrep_EntryPoint+0x104
C [rwserver+0x465e] main+0x3e
C [libc.so.6+0x21af5] __libc_start_main+0xf5

 

 

 *** Oracle Linux kernel not affected by this issue.

 

Changes

Installing latest Linux OS updates.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms