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Users Unable To Authenticate After Upgrading Logon Manager From 11.1.1.5.0 To 11.1.2.1.3.1 (Doc ID 2282067.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.2.3.1 to 11.1.2.3.1 [Release 11g]
Information in this document applies to any platform.
***Checked for relevance on 05-DEC-2018***

Symptoms

Oracle Enterprise Single Sign-On Logon Manager 11.1.2.3.1

ACTUAL BEHAVIOR

Users are unable to authenticate and decrypt their ESSO credentials from the repository after upgrading from 11.1.1.5.2 on Windows 7 to 11.1.2.3.1 on Windows 10. On the Windows 7 platform the ESSO-LM 11.1.1.5.2 client is configured to use AES (256-bit) as the encryption algorithm for storing the credentials. On the Windows 10 platform, the ESSO-LM 11.1.2.3.1 client is configured to use the default AES(MS-CAPI) algorithm.


EXPECTED BEHAVIOR

Users that are upgraded from ESSO 11.1.1.5.2 to 11.1.2.3.1 are expected to be able to authenticate and access their ESSO credentials on Windows 10 after completing the upgrade.

STEPS TO REPRODUCE

The issue can be reproduced at will with the following steps:

  1. Upgrade ESSO client from 11.1.1.5.x to 11.1.2.3.1 on Windows 7
  2. Logon to Windows 10 platform and install ESSO 11.1.2.3.1
  3. Restart the Windows 10 and attempt to authenticate with the AD password in the ESSO Logon prompt.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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