403 Forbidden error accessing Fusion Applications payslips and DOR (Doc ID 2287095.1)

Last updated on JULY 20, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.9.0 to 11.1.1.9.0 [Release 11g]
Information in this document applies to any platform.

Symptoms

On : 11.1.1.9.0 version, Content Server used with Fusion Applications

The front end application is using Global Payroll Cloud Service.

When attempting to download documents checked into the content server some payslips get an error.

ERROR
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We able to to see records in DOR and view payslip, however when we try to drill down to see the document we are receiving 403 - Forbidden error.

Error 403--Forbidden


STEPS
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The issue can be reproduced at will with the following steps:
1. Attempt to download a payslip from the front end application.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot review the payslips checked into the UCM content server.

Changes

 

Cause

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