EMCC Cannot Communicate with Exalogic Virtual Rack Targets after April 2017 PSU upgrade

(Doc ID 2288749.1)

Last updated on SEPTEMBER 29, 2017

Applies to:

Oracle Exalogic Elastic Cloud Software - Version 2.0.6.2.170418 to 2.0.6.2.170418
Linux x86-64
Oracle Virtual Server x86-64

Symptoms

After patching Exalogic virtual rack to April 2017 PSU, EMCC cannot communicate with some targets in OEM. It fails with below error.

Error is seen when navigating in EMCC console to view data for Exalogic targets : Target : /NewExalogic/AK002xxxx7/el02cn04-ilom.abc.com > All Metrics (el02cn04-ilom.abc.com is the ILOM of a Compute Node)

When clicking on "ILOM temperatures" or "Fan Sensors" or some other options above error message is displayed on screen.

Changes

Patching Exalogic virtual rack to April 2017 PSU.

Cause

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