Third Party Applications Are Hanging Or Crashing When The UI Automation Component Is Enabled
(Doc ID 2289737.1)
Last updated on AUGUST 30, 2023
Applies to:
Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.2.3.0 to 11.1.2.3.1 [Release 11g]Information in this document applies to any platform.
Symptoms
Some Third Party applications are crashing or hanging when Logon Manger is running. Some applications known to be effected are:
Adobe Acrobat
Microsoft Excel,
Microsoft Visual Studio
Lotus Notes
ImageNow
Microsoft Outlook
If Logon Manager is shut down these applications work with no problems.
If the Logon Manager UI Automation component (found under the application support in the add/remove programs wizard) is removed, then Logon Manager can
be run without effecting these applications.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |