Third Party Applications Are Crashing When The UI Automation Component Is Enabled

(Doc ID 2289737.1)

Last updated on FEBRUARY 22, 2018

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.2.3.0 to 11.1.2.3.1 [Release 11g]
Information in this document applies to any platform.

Symptoms

Some Third Party applications are crashing or hanging when Logon Manger is running. Some applications known to be effected are:

Adobe Acrobat

Microsoft Excel,

Microsoft Visual Studio

Lotus Notes

ImageNow

Microsoft Outlook

If Logon Manager is shut down these applications work with no problems. 

If the Logon Manager UI Automation component (found under the application support in the add/remove programs wizard) is removed, then Logon Manager can

be run without effecting these applications.

 

 

Changes

 

Cause

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