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How To Recover ILOM hang after Exalogic ZFS ILOM upgrade included in 2013.1.7.x (Doc ID 2291547.1)

Last updated on OCTOBER 19, 2019

Applies to:

Oracle Exalogic Elastic Cloud Software - Version 2.0.6.3.170718 and later
Oracle Solaris on x86-64 (64-bit)
Linux x86-64
Oracle Virtual Server(x86-64)

Oracle Exalogic X4-2/X5-2 Systems with Oracle ZFS Storage Appliance ZS3-ES
Oracle Exalogic X6-2 Systems with Oracle ZFS Storage Appliance ZS5-ES

Purpose

This document provides a procedure to recover from an ILOM hang during the upgrade of the Exalogic ZFS Storage Appliance to 2013.1.7.2 or above included in the Patch Set Update 2.0.6.3.170718

It applies only if the ILOM upgrade is performed as a part of the ZFSSA Software Upgrade and in that process following the ILOM flashed to a newer firmware, ILOM fails to boot and is no longer reachable.

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