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Catalog Detailed Information Not Refreshed And Shows The Information From Previous Catalog Item If The Tab Is Not Closed. (Doc ID 2291656.1)

Last updated on JULY 20, 2021

Applies to:

Identity Manager - Version and later
Information in this document applies to any platform.


Catalog detailed information not refreshed and shows the information from previous catalog item if the tab is not closed.

1.-The user has the ability to edit entitlements and logged in to create a Request for Self.

2.-The user is viewing the details of an entitlement (Under the "Request Access" Main tab and "Catalog" subtab, then click on the "i" icon on any entitlement and a new subtab will be created ("Detailed Information") ). Add some text on those empty fields.

3.-Leaves that tab open ("Detailed Information") and then views the details of another entitlement (Same tab will be use ("Detailed Information")).

4.-Some of the details filled in for other entitlement from step 2 are now showing up in the details of this other entitlement.

Why is the catalog information not refreshed correctly?


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