My Oracle Support Banner

Not Able to Open Office Documents Via Satellite Servlet (Doc ID 2292141.1)

Last updated on MAY 12, 2023

Applies to:

Oracle WebCenter Sites - Version 12.2.1.2.0 and later
Information in this document applies to any platform.

Symptoms


Not able to open a word document from the Page asset when including it from the "Add asset link" from the ckeditor. Also noticed that if Word document has Template as "Normal.dotm" then it is facing the problem else it works fine.

The same word document opens fine when it opened from the inspect screen but fails when accessed through vanity URL

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.