404 Page Page Not Found Error In Identity And Sysadmin Console After LCM Upgrade

(Doc ID 2295383.1)

Last updated on AUGUST 09, 2017

Applies to:

Oracle IDM Tools - Version and later
Information in this document applies to any platform.


On : version, IDM product upgrade

404 Page Page not found error in identity and sysadmin console after LCM upgrade of OIM Only non-HA setup from to

When LCM is starting the OIM server, during the later parts of the upgrade process, the selfservice and sysadmin console deployments fails with following error

Upgrade script errors:

The issue can be reproduced at will with the following steps:

  1. Use IDMTools LCM to deploy OIM only, non-HA
  2. Apply BP07 to the PS2 env
  3. Deploy some UI customizations in custom-dev-starter-pack.war, which work fine in PS2
  4. Later, obtain LCM R2 PS3 BP02 Upgrade tool via <Patch 21419345>
  5. Run the Upgrade Report
  6. Grab the PS3 repo
  7. Setup and run the Upgrade tool: perl idmUpgrade.pl -node=OIM -repoLocs=/myrepo/PS3/OIM/Installers -props=upgrade.properties -mode=both
    -- it errors out after the initial upgrade steps at the point where it has to restart the OIM managed server



Some PS2 specific customizations were added to oracle.iam.ui.custom-dev-starter-pack.war that are not compatible with PS3.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms