My Oracle Support Banner

Framework Folders Issue: WebCenter Content (WCC) User with Two Logins (Upper/Lower Case) Cannot see Personal Folder/s (Doc ID 2295950.1)

Last updated on MAY 03, 2023

Applies to:

Oracle WebCenter Content - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
WCC User logs into Native UI, cannot see personal folder/s.   (admin confirmed the folders do exist)


EXPECTED BEHAVIOR
-----------------------
User should see personal folder/s when logged into WCC.

STEPS TO REPRODUCE
-----------------------

  1. Login to WCC Native UI with User Account seeing the issue
  2. Navigate to home folder
  3. Cannot see personal folders ("user")

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.