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Framework Folders Issue: WebCenter Content (WCC) User with Two Logins (Upper/Lower Case) Cannot see Personal Folder/s (Doc ID 2295950.1)

Last updated on JULY 06, 2020

Applies to:

Oracle WebCenter Content - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
WCC User logs into Native UI, cannot see personal folder/s.   (admin confirmed the folders do exist)


EXPECTED BEHAVIOR
-----------------------
User should see personal folder/s when logged into WCC.

STEPS TO REPRODUCE
-----------------------

  1. Login to WCC Native UI with User Account seeing the issue
  2. Navigate to home folder
  3. Cannot see personal folders ("user")

Cause

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In this Document
Symptoms
Cause
Solution
References


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