Approvals from email failing with "Incoming message content is invalid" error (Doc ID 2298095.1)

Last updated on AUGUST 30, 2017

Applies to:

Oracle SOA Suite - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

Approvals from email are failing with ORABPEL-31009 error:

<Jul 22, 2017, 6:35:30,100 AM UTC> <Error> <oracle.soa.services.notification> <BEA-000000> <<.> Incoming message content is invalid.
Incoming message could not be processed due to invalid content.
Ensure that the response message is not corrupted: The encrypted response should begin and end with [[NID]].

ORABPEL-31009

Incoming message content is invalid.
Incoming message could not be processed due to invalid content.
Ensure that the response message is not corrupted: The encrypted response should begin and end with [[NID]].

at oracle.bpel.services.workflow.task.notification.TaskResponseReceiver.receiveEmail(TaskResponseReceiver.java:258)
at oracle.bpel.services.workflow.task.notification.TaskResponseReceiver.emailReceived(TaskResponseReceiver.java:146)
at oracle.bpel.services.notification.impl.ResponseHandlerImpl.handleEmailResponse(ResponseHandlerImpl.java:161)
at oracle.bpel.services.notification.impl.asns.ASNSDriver.onMessage(ASNSDriver.java:680)
at oracle.bpel.services.notification.impl.asns.ASNSInteractionBean.onMessage(ASNSInteractionBean.java:252)
at oracle.sdpinternal.messaging.ListenerManager.onMessage(ListenerManager.java:502)
at oracle.sdpinternal.messaging.ListenerManager.onMessage(ListenerManager.java:457)
at oracle.sdpinternal.messaging.jms.QueueWorker.run(QueueWorker.java:73)
at weblogic.work.j2ee.J2EEWorkManager$WorkWithListener.run(J2EEWorkManager.java:184)
at weblogic.work.DaemonWorkThread.run(DaemonWorkThread.java:30)
>

 

Cause

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