OGG Manager and Monitoring problems with datastore on z/OS

(Doc ID 2304723.1)

Last updated on SEPTEMBER 20, 2017

Applies to:

Oracle GoldenGate - Version 12.1.2.0.0 and later
IBM z/OS on System z

Symptoms

Enable monitoring, start mgr and jagent, then observe BDB errors even after
recreating datastore numbers of times. (Manager fails right away)

JAgent is functional and reporting Web Services errors correctly, but Manager fails to function.


e.g. Tests With GG v12.2.0.1.170221 MGR.rpt shows


2017-03-02 20:55:33 INFO OGG-00975 REPLICAT RTARG starting.
CEE3204S The system detected a protection exception (System Completion
Code=0C4).
From entry point __log_put_record_int at compile unit offset
+0000016A at entry offset +0000016A at address
3DBBFC9A.

============

[2017-03-02T17:55:25.975-08:00] [JAGENT] [ERROR] [OGGMON-20494]
[com.goldengate.monitor.jagent.comm.ws.NotificationsCollector] [tid:
StatusCollector] [ecid: 0000LeHsFuoFw0SLIEG7yf1OiCoE000001,0] Error occurred
while registering the OGG process. Exception: [[

source parameter must not be null

]]

[2017-03-02T17:55:25.942-08:00] [JAGENT] [ERROR] [OGGMON-20609]
[com.goldengate.monitor.jagent.comm.ws.ManagerService] [tid:
MessageCollector] [ecid: 0000LeHsFuoFw0SLIEG7yf1OiCoE000002,0] Unsuccessful
connection response from Message Web Service. Query String: messages/last ;
Response Code: 500 ; Response Message: Internal Error

[2017-03-02T17:55:26.053-08:00] [JAGENT] [ERROR] [OGGMON-20603]
[com.goldengate.monitor.jagent.comm.ws.ManagerService] [tid:
MessageCollector] [ecid: 0000LeHsFuoFw0SLIEG7yf1OiCoE000002,0] RESTful Web
Service with name messages/last has become unresponsive

[2017-03-02T17:55:26.056-08:00] [JAGENT] [ERROR] [OGGMON-20609]
[com.goldengate.monitor.jagent.comm.ws.ManagerService] [tid:
MessageCollector] [ecid: 0000LeHsFuoFw0SLIEG7yf1OiCoE000002,0] Unsuccessful
connection response from Message Web Service. Query String: messages/last ;
Response Code: 500 ; Response Message: Internal Error

[2017-03-02T17:55:26.056-08:00] [JAGENT] [ERROR] [OGGMON-20603]
[com.goldengate.monitor.jagent.comm.ws.ManagerService] [tid:
MessageCollector] [ecid: 0000LeHsFuoFw0SLIEG7yf1OiCoE000002,0] RESTful Web
Service with name messages/last has become unresponsive

Cause

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