Error when Attempt to Set WebCenter Content (WCC) Document to Favorite via 12c WebCenter Portal (WCP): "Errors occurred during processing. The item 'IMGxx.PNG' was not added to your favorites." (Doc ID 2307520.1)

Last updated on SEPTEMBER 15, 2017

Applies to:

Oracle WebCenter Content - Version 12.2.1.1.0 and later
Information in this document applies to any platform.

Symptoms

Attempt to make a WCC document a favorite via WCP results in Error:

           Errors occurred during processing. The item 'IMGxx.PNG' was not added to your favorites.

ERROR Found in Log
-----------------------
Error executing WebCenter Content service 'FLD_ADD_FAVORITES': Unable to add file to folder. Unable to execute service method 'createFile'.
The error was caused by an internally generated issue.
The error has been logged. (status code: -32, message key: !csFldUnableToCreateDocumentLink!csUnableToExecMethod,createFile!csUnprivilegedSystemError)

Cause

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