Users are Unable to Edit Portal

(Doc ID 2307653.1)

Last updated on SEPTEMBER 14, 2017

Applies to:

Oracle WebCenter Portal - Version 12.2.1.2.0 and later
Information in this document applies to any platform.

Symptoms

When Portal user with administrative privileges edits it (myTeamPortal), the following message is displayed in the browser in a popup:

ADF_FACES-60097: For more information, please see the sever's error log for an entry beginning with: ADF_FACES-60096.5: Server Exception during PPR #1

 

Corresponding warning is reported in the server log:

[2017-09-12T11:22:58.227-07:00] [WC_Portal] [WARNING] [] [org.apache.myfaces.trinidad.webapp.ResourceServlet] [host: portal01] [nwaddr: 192.168.3.53] [tid: [ACTIVE].E
xecuteThread: '30' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: TSulea] [ecid: 005MG8XxbKFFw00Fzzx0g000062P000122,0:2] [APP: webcenter] [partition-name:
DOMAIN] [tenant-name: GLOBAL] [DSID: 0000LtrGYYFD^aWFLzQLOA1PhdxF00000I] [LOG_FILE: /u01/app/oracle/config/user_projects/domains/wcp_domain/servers/WC_Portal/logs/WC_Portal-diagnostic.log] URL for resource not found.[[
resourcePath: /webcenter-spaces-resources/oracle/webcenter/space/metadata/spaces/myTeamPortal/images/Green_P16px1.png
loader class name: org.apache.myfaces.trinidad.resource.CachingResourceLoader@65ca6171(oracle.webcenter.webcenterapp.internal.view.resource.WebCenterSpacesResourceLoader@1ad3a6f8)
request.pathTranslated: /u01/app/oracle/config/user_projects/domains/wcp_domain/servers/WC_Portal/tmp/_WL_user/webcenter/g5svry/war/oracle/webcenter/space/metadata/spaces/myTeamPortal/images/Green_P16px1.png
request.requestURL: http://my.portal.com/webcenter/webcenter-spaces-resources/oracle/webcenter/space/metadata/spaces/myTeamPortal/images/Green_P16px1.png
FacesContext: org.apache.myfaces.trinidadinternal.context.FacesContextFactoryImpl$CacheRenderKit@312a9530
ServletContext: ServletContext@2030430207[app:webcenter module:/webcenter path:/webcenter spec-version:3.1]
]]
The "space" directory in the above 'request.pathTranslated' value does not exist in the file system of the server housing the WC_Portal Managed Server:
/u01/app/oracle/config/user_projects/domains/wcp_domain/servers/WC_Portal/tmp/_WL_user/webcenter/g5svry/war/oracle/webcenter/space

Changes

 Uploaded a Portal icon in Portal administration, settings page.

Cause

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