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Users are Unable to Edit Portal "ADF_FACES-60097" (Doc ID 2307653.1)

Last updated on AUGUST 20, 2019

Applies to:

Oracle WebCenter Portal - Version 12.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When Portal user with administrative privileges edits it a portal (<PORTAL_NAME>), the following message is displayed in the browser in a popup:

ADF_FACES-60097: For more information, please see the server's error log for an entry beginning with: ADF_FACES-60096.5: Server Exception during PPR #1

Corresponding warning is reported in the server log:

[<TIMESTAMP> [WC_Portal] [WARNING] [] [org.apache.myfaces.trinidad.webapp.ResourceServlet] [host: portal01] [nwaddr: <ipaddress>] [tid: [ACTIVE].E
xecuteThread: '30' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <userid>] [ecid: <ecid>] [APP: webcenter] [partition-name:
DOMAIN] [tenant-name: GLOBAL] [DSID: <DSID>] [LOG_FILE:
<DOMAIN>/servers/WC_Portal/logs/WC_Portal-diagnostic.log] URL for resource not found.[[
resourcePath: /webcenter-spaces-resources/oracle/webcenter/space/metadata/spaces/<PORTAL_NAME>/images/Green_P16px1.png
loader class name:

org.apache.myfaces.trinidad.resource.CachingResourceLoader@65ca6171(oracle.webcenter.webcenterapp.internal.view.resource.WebCenterSpacesResourceLoader@1ad3a6f8)
request.pathTranslated: <DOMAIN>/servers/WC_Portal/tmp/_WL_user/webcenter/g5svry/war/oracle/webcenter/space/metadata/spaces/myTeamPortal/images/Green_P16px1.png
request.requestURL: http://<HOST>/webcenter/webcenter-spaces-resources/oracle/webcenter/space/metadata/spaces/<PORTAL_NAME>/images/Green_P16px1.png
FacesContext: org.apache.myfaces.trinidadinternal.context.FacesContextFactoryImpl$CacheRenderKit@312a9530

ServletContext: ServletContext@2030430207[app:webcenter module:/webcenter path:/webcenter spec-version:3.1]
]]

The "space" directory in the above 'request.pathTranslated' value does not exist in the file system of the server housing the WC_Portal Managed Server:
<DOMAIN>/servers/WC_Portal/tmp/_WL_user/webcenter/g5svry/war/oracle/webcenter/space

Changes

 Uploaded a Portal icon in Portal administration, settings page.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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