Problem When Publishing Target Destination Has Wrong Password in LDAP Integrated Environment

(Doc ID 2307691.1)

Last updated on SEPTEMBER 17, 2017

Applies to:

Oracle WebCenter Sites - Version 12.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When an incorrect password is configured for a publish destination, the target is continuously pinged and the user account can be locked as a result.  In this situation the following error is printed to sites.log

[2017-08-01T10:09:23.027+00:00] [WWW_DELY_PRD_server1] [ERROR] [] [oracle.wcsites.jsp] [tid: 121] [userId: ] [ecid: 1f2dfb27-3d12-480e-b648-ea00c93d3fb9-00013ed5,0:5] [APP: sites] [partition-name: DOMAIN] [tenant-name: GLOBAL] Failure executing JSPfatwire/wem/sso/requestTicket
[2017-08-01T10:09:23.027+00:00] [WWW_DELY_PRD_server1] [ERROR] [] [oracle.wcsites] [tid: 121] [userId: ] [ecid: 1f2dfb27-3d12-480e-b648-ea00c93d3fb9-00013ed5,0:5] [APP: sites] [partition-name: DOMAIN] [tenant-name: GLOBAL] Unable to evaluate element fatwire/wem/sso/requestTicket
[2017-08-01T10:09:23.069+00:00] [WWW_DELY_PRD_server1] [ERROR] [] [oracle.wcsites.auth] [tid: 129] [userId: ] [ecid: 9372205e-3333-4b64-97fd-2c87fc3ac829-0000786f,0] [APP: sites] [partition-name: DOMAIN] [tenant-name: GLOBAL] Login failed. Exception thrown while getting Dir context for user:fwadmin-ocom-sites_ww@oracle.com[[
javax.naming.OperationNotSupportedException: [LDAP: error code 53 - Password Policy Error :9001: GSL_ACCOUNTLOCKED_EXCP : Your account is locked. Contact your OID administrator.]
  at com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.java:3209)
  at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:3082)
  at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2883)
  at com.sun.jndi.ldap.LdapCtx.connect(LdapCtx.java:2797)
  at com.sun.jndi.ldap.LdapCtx.(LdapCtx.java:319)

Cause

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