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Secure Search Crawler Failed With OAM SSO Authentication fails with error EQG-30237: Crawler plug-in warning: EQP-80385 (Doc ID 2308147.1)

Last updated on SEPTEMBER 15, 2023

Applies to:

Oracle Access Manager - Version 11.1.2.3.1 and later
Information in this document applies to any platform.

Symptoms

Webcenter Portal Content 11.1.1.8 installed along with Oracle SES 11.2.2 and OAM 11.2.3.
OAM 11.1.2.3.161018(ID:161011.2311)
OHS 11.1.1.9.0

Webgate 11.1.2.3.0
Product: Oracle Access Manager
Component: WebGate
WebServer: OHS11g
Platform: linux64
Locale: en-us
Release: 11.1.2.3.0
Date: 04/01/2015

OHS were webgate is installed act as proxy for OAM and Webcenter and webcenter is configured for OAM SSO.

Issue -

Customer created Webcenter Portal Content 11.1.1.8 installed along with Oracle SES 11.2.2 and OAM 11.2.3. integrated with Active directory with OAM form
authentication. Created Search crawlers to collect data from Webcenter Portal/Content. The crawler used for portal is working good.
But crawler configured for content is failing with SSO authentication.

Caused by: EQG-30237: Crawler plug-in warning: EQP-80385: Access to SSO protected site http://<IPADDRESS>/cs/idcplg?
IdcService=SES_CRAWLER_DOWNLOAD_CONTROL&source=sesamucontent redirected to URL http://<IPADDRESS>/obrar.cgi?encreply=i8UselaTQuXn
+jzpCdYA8dzW5JRlPUJGllqrxdC3Qy3zruIQ0g+P02xTb+yrI7VDtvc0yLBoN1Zqic2y5LWtZmQ22F9W+/UG06PrZqfyuzpmQT+zLK99JDRgiE734KFWM2N51y0UJp6zoQeuSNyzJP5xe
/AvSMIUF8l01afF+I0kbgIu/D8PoioP0RfFzirNantWRcVX7s6l60OQu24NVsXLAa86oNpKAXLddUO4FRq
+2G7QR0QeSPyLWae3e6h1pa00KYJlsbRUD0HjGoQQtynNtCyTrqMdUndKxoqKGfVJtmrL032tCxUGfT0dnOB8SgzAmXAsW93ba4ScSPYv+hQ8Si9or2swT+r27ImyRP/s
+hbKa6xmItK6evcsCk65U34tm2OMsVg3yjfcYM5pNCcvWhM2OAcHc53GuruFaKSp0Q3owVVHp9X45ATrT+48APwfQz3kEFG//39BjTD5SiVijiHnZ1CMG2NAvA8nhicrLu2dTN+UBKQe+wM
+lJNIXPIIFg1O4Zu8gt7Y+KOc8z6S0PKSCmb9CoGpaRrdDcNPbTJ4bLu4XwvgT7pjgc8J42sK3xtQQ1LeUltoMXFOhNNTM2t5IFuwfassikRY/CaIKPeHhtSxEGhvsKgtzTEHmA2s5+Q2AHILq7OGdGA5b/GDNSd4GnZxHTmT89r1kcI8CesB6w4TIyRRv9CguX4eD7LvmX2z7W6s2nkAgoHglSNjBjgUWIFVWez0YSbFnyYE7iEwjU2v7nS+8VqZYnRzp+XYgR5wIQNI
/4Tn4BWeLXn2TbNF3jKw6XRewMwroV1Q5oruHyCkn7E7C8GoIMarLFRksHoM9t8hk3p+y2ulyltxpKAcc39tOnPdtGik33Y= instead of
http://<IPADDRESS>/oam/server/obrareq.cgi?encquery
at oracle.search.plugin.csf.CsfAccess.getHTTPResponse(CsfAccess.java:547)
at oracle.search.plugin.rss.HTTPHandler.getInputStream(HTTPHandler.java:225)



Changes

 IP address is used in all the configuration

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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