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How to Upgrade an Older Version of 12c WebCenter Content, Content UI, IPM, or Capture Version to a Newer 12c Version (Doc ID 2309958.1)

Last updated on JULY 20, 2021

Applies to:

Oracle WebCenter Content: Imaging - Version to [Release 12c]
Oracle WebCenter Enterprise Capture - Version to [Release 12c]
Oracle WebCenter Content - Version to [Release 12c]
Information in this document applies to any platform.


This Knowledge Note will provide example steps to upgrade a WebCenter Content server 12c to the latest released version.

As of 11-2020 that is

Note: The upgrade steps are for WCC Content Server, Content UI and Inbound Refinery domains.

If the domains have the other WebCenter managed servers, IPM or Capture, these upgrade steps are the same.

For non WebCenter applications on the same domain, such as Portal or SOA, check with their Support groups for the proper upgrade procedures.

In addition to installing the WCC media, the media for the other applications are also required to be installed as part of step C.


Note: Universal Records Management (URM) and Records Adapter is now available on the latest WCC 12C.

URM was not available in previous versions of 12c. However, starting with, URM has been rolled into Webcenter Content 12c and can now be enabled directly from WCC 12c managed server.

Please note this is different from 11G URM, where it was installed as its own separate managed server. This means you will not see URM as an install option(managed server) for new installations.

URM is now a records installation level (Universal) to be enabled in addition to the other record installation levels (Standalone, Adapter) from the "Configure Records" feature.

For details see Note: 2080085.1 Is URM/Physical Content Management and Records Adapter Available in WCC 12c?


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In this Document
 Platform requirements:
 What will be retained and what will be changed:
 A. Disable custom components
 B. If not already at JDK 1.8_211 or higher install the latest Java JDK 1.8
 C. Install Weblogic 12c
 D. Install the new WCC 12c
 E. Run the Readiness Check for WCC Schema Upgrade and WCC Configuration Upgrade
 F. Upgrade the WebCenter Content database schemas
 G. Modify the previous 12c domain to standards
 H. Set the WCC binaries to the new 12c Oracle_Home
 I. Check the IdcHomeDir parameter in the intradoc.cfg file
 J. For WCC on a Windows system, install the Windows Visual C++ Redistributable 2013 on the system.
 K. Restart the Admin Server and Managed Servers
 L. Download and apply the latest WCC Bundle Patch
 M. The previous 12c files and directories can now be removed
 N. Re-enable custom components
 O. Additional steps when the domain is clustered

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