Certain Users Not Able To Login After Applying 11.1.1.8.0 Patch 17

(Doc ID 2310993.1)

Last updated on SEPTEMBER 26, 2017

Applies to:

Oracle WebCenter Sites - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

Certain users not able to see any WEM applications after logging in to the Sites UI, after applying 11.1.1.8.0 patch 17.  The environment is LDAP integrated.  After login, on the WEM tool bar see:

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms