Checkout Document Functionality Not Working For User Other Than Weblogic (using UCM)

(Doc ID 2311224.1)

Last updated on OCTOBER 02, 2017

Applies to:

Oracle Business Process Management Suite - Version 12.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Using Oracle BPM 12.2.1.0.0.
As per the requirement, the customer have done the integration for Oracle BPM and UCM. Then in Human Task and have enabled the document package.
Attaching document in human task beforehand only by passing it as base64 from payload. Have referred below blog:

https://jvzoggel.com/2013/01/31/integration-of-oracle-bpm-and-oracle-ucmwcc/

After deploying when logging into BPM Workspace to view the task, the user can see the attachment and download it. But the user is not able to checkout the document from all users, it is working only with weblogic.
Also upload document functionality in BPM Workspace is also not working for any user other than weblogic.

EXPECTED BEHAVIOR
-----------------------
These two functionalities should work for all users.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Integration of BPM with UCM.
2. In Human Task and have enabled the document package.
3. Deploying the composite.
4. Logging to BPM Workspace.
5. The user can see the attachment and download it.
6. But the user is not able to checkout the document.
7. Also upload document functionality in BPM Workspace is also not working for any user other than weblogic.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms