ODSEE - Issues Registering Directory Servers Into DSCC
(Doc ID 2313638.1)
Last updated on MARCH 07, 2024
Applies to:
Oracle Directory Server Enterprise Edition - Version 11.1.1.7.160719 and laterInformation in this document applies to any platform.
Symptoms
On : 11.1.1.7.160719 version, Web Console
Issues registering Directory Servers into DSCC
We have setup a new DSCC server and trying to register the directory instances. The registration is failing.
ERROR
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DS Instance Status after registration:
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DSCC Operational Status is : "Inaccessible"
It also reports the following error:
Run Modes and Status Operational Status: Warning: Failed to negotiate Start TLS operation
Read/Write Mode: Not available (server not accessible)
Referral Mode: Not available (server not accessible)
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Trying to enable the DS instance on DSCC, we get the following error in web interface:
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Unexpected error occurred connecting to <DOMAIN>.com. The error is java.lang.SecurityException:
javax.security.sasl.SaslException: PLAIN: Authentication credentials verification failed! [Caused by
javax.security.sasl.SaslException: Authentication failed].
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, production servers are not available in DSCC.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |