My Oracle Support Banner

Issues Registering Directory Servers Into DSCC (Doc ID 2313638.1)

Last updated on OCTOBER 12, 2017

Applies to:

Oracle Directory Server Enterprise Edition - Version and later
Information in this document applies to any platform.


On : version, Web Console

Issues registering Directory Servers into DSCC

We have setup a new DSCC server and trying to register the directory instances. The registration is failing.


DS Instance Status after registration:

DSCC Operational Status is : "Inaccessible"
It also reports the following error:
Run Modes and Status Operational Status: Warning: Failed to negotiate Start TLS operation
Read/Write Mode: Not available (server not accessible)
Referral Mode: Not available (server not accessible)

Trying to enable the DS instance on DSCC, we get the following error in web interface:
Unexpected error occurred connecting to The error is java.lang.SecurityException: PLAIN: Authentication credentials verification failed! [Caused by Authentication failed].

The issue has the following business impact:
Due to this issue, production servers are not available in DSCC.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.