"SMTP; Client does not have permissions to send as this sender" Error When Using Office 365 SMTP with TLS 1.2 To Send Notification from OIM

(Doc ID 2313694.1)

Last updated on OCTOBER 08, 2017

Applies to:

Identity Manager - Version 11.1.2.3.161018 and later
Information in this document applies to any platform.

Symptoms

Transitioned from Microsoft Exchange to Office 365 Email System for sending notification emails. But after this change, the reset the password ("Reset Password" Option) from OIM with the option selected to email the new password to the user does not send email.

Following error is thrown in SOA Diagnostic Log:

 

Cause

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