BPM API Call Not Returning Organizational Unit After Application Of SOA/BPM Bundle Patch In 11.1.1.9 version

(Doc ID 2313818.1)

Last updated on OCTOBER 09, 2017

Applies to:

Oracle Business Process Management Suite - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

getOrganizationalUnitForUser method of the BPMOrganizationServices API returns no results even though a valid Organizational Unit was assigned to the user directly.

Changes

 The SOA / BPM bundle Patch 25809237 (11.1.1.9 Bundle Patch 170418) was recently applied which included a performance fix-22888570 related to Organizational Unit.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms