My Oracle Support Banner

Track Requests For a User issuing a blank search (Doc ID 2315593.1)

Last updated on MARCH 20, 2019

Applies to:

Identity Manager - Version 11.1.2.3.0 to 11.1.2.3.171017 [Release 11g]
Information in this document applies to any platform.

Symptoms

When a user with an Admin Role having capability User - View Requests goes to the Track Requests page and selects the filter For a User without hitting the Search button, a blank search is run returning all the requests that the user has the permissions to see.

NOTE: In the above scenario, the User, Requests and Resource details represent a fictitious example. Any similarity to actual persons or organizations, is purely coincidental and not intended in any manner.

Suppose the environment is such that there are limited requests made on behalf of other users - with the majority of requests being self service type requests.  When the user with the Admin Role tries to search for just the requests made on behalf of others, the resulting delay caused by the blank search could impact performance.

The correct behavior is that once the filter For a User has been selected, only clicking on Search will show the requests and only those requests that were made For Users will be shown.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.