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No Search Result Returned When Searching For A Newly Added Information Field (Doc ID 2317470.1)

Last updated on APRIL 09, 2024

Applies to:

Oracle WebCenter Content - Version 11.1.1.2.0 and later
Information in this document applies to any platform.

Symptoms

ISSUE
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Added a new information field via the Configuration Manager, while certain users can receive search result of those records which contains new information field, some users are not able to retrieve any records from search result page.


ERROR
-----------------------
none


STEPS TO REPLICATE
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1. Add a new information field into Document Meta
2. Do a search on it.
3. Some users aren't able to get any results.

BUSINESS IMPACT
-----------------------
User(s) are unable to retrieve search results for the newly added information field.

Changes

 A new metadata filed was added through the Configuration Manager.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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