Unable To Start Webcenter Sites 12c after updating the extend.sites.webapp-lib.war

(Doc ID 2317875.1)

Last updated on NOVEMBER 21, 2017

Applies to:

Oracle WebCenter Sites - Version 12.2.1.2.0 and later
Information in this document applies to any platform.

Symptoms

Customer is unable to start WCS 12c after updating the extend.sites.webapp-lib.war. Getting the below error:-

weblogic.application.ModuleException: Error: Unresolved Webapp Library references for "WebAppModule(sites:sites.war)", defined in weblogic.xml [Extension-Name: extend.sites.webapp-lib, Specification-Version: 1, Implementation-Version: 12.2.1, exact-match: false]
  at weblogic.servlet.internal.WebAppModule.mergeWebAppLibraries(WebAppModule.java:544)
  at weblogic.servlet.internal.WebAppModule.processWebAppLibraries(WebAppModule.java:468)
  at weblogic.servlet.internal.WebAppModule.init(WebAppModule.java:271)
  at weblogic.servlet.internal.WebAppModule.init(WebAppModule.java:705)
  at weblogic.application.internal.flow.ScopedModuleDriver.init(ScopedModuleDriver.java:162)
  Truncated. see log file for complete stacktrace
>


They have tried reverting back the change and restart the environment but still the same issue.

Changes

 

Cause

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