My Oracle Support Banner

Exception - Severe Loss Of Service For User - Edit Inbox Settings (Doc ID 2318139.1)

Last updated on OCTOBER 18, 2017

Applies to:

Oracle Business Process Management Suite - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Goal

When the user chooses the SORT BY option in the Edit Inbox settings and instead of using a column, chooses "----" as an option, the user gets the following exception:

Error showing tasklist. Possible reasons could be : 1. SOA server connection information is not available. 2. If it is run in federated mode, the default server may be down.

Logout and login again does not resolve the issue and the user can not use the inbox after that.
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.