"ResourceLimitException: No resources currently available in pool SOADataSource ": Error Seen When Certifications Remain In "Sign-Off Required" in Dashboard After Certifier Completed The Sign Off
(Doc ID 2319031.1)
Last updated on JULY 20, 2021
Applies to:Identity Manager - Version 22.214.171.124.160419 and later
Information in this document applies to any platform.
A certifier completes and sign off the certification action and all SOA tasks are completed and are no longer in the Inbox, but the Dashboard still shows "Sign-Off Required"
The SOA logs are also full of transaction errors of type:
The issue can be reproduced with the following steps:
User ABC has manager User DEF
a. Create a USER certification with Selected users including ABC,
b. A cert task is generated and routed to DEF.
c. DEF sign off and cert has Completed at 100%. However, Dashboard still shows Sign-off required
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