Human tasks randomly remaining open after a boundary event

(Doc ID 2323314.1)

Last updated on OCTOBER 31, 2017

Applies to:

Oracle Business Process Management Suite - Version 12.2.1.2.0 to 12.2.1.3.0 [Release 12c]
Information in this document applies to any platform.

Symptoms

A human task activity has a timer boundary event. Randomly the tasks will not get interrupted by the boundary event; instead they'll remain open (despite the instance moving forward in the flow). In the logs you'll see the following exception at that time:

 

Cause

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