After Upgrading to WFR 11.1.1.9 Users are Receiving Error "You are already logged in on another machine. Please log out first and try again." On Occasion in WebVerifier

(Doc ID 2323803.1)

Last updated on NOVEMBER 06, 2017

Applies to:

Oracle WebCenter Forms Recognition - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

After upgrading WebCenter Forms Recognition (WFR) from 11.1.1.8 to 11.1.1.9, users are intermittently seeing the below error in WebVerifier:

You are already logged in on another machine.  Please log out first and try again.

As a part of the upgrade, the Windows server from Server 2008 R2 to server 2012 R2. IIS also upgraded automatically with the server upgrade.

Changes

Upgraded WFR from 11.1.1.8.0 to 11.1.1.9.0

Cause

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