My Oracle Support Banner

IOS Airwatch Browser Logout Issue (Doc ID 2324514.1)

Last updated on AUGUST 21, 2018

Applies to:

Oracle Access Manager - Version 11.1.2.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.2.3.0 version, Integration w/ other products

ACTUAL BEHAVIOR
---------------
---------------------------------------------------
iOS Airwatch browser logout issue

On iOS AirWatch enrolled device in the AirWatch Browser, when navigating to an application login initially works fine. When logging out of the site, and then attempting to re-login an error message occurs

Replication steps on AirWatch enrolled device:
1. Load https://xxxx.zz.vvvvvv.com
2. Authenticate
3. Log out of xxxx.zz.vvvvvv.com within the web page log out feature
4. Attempt sign in again and see failure

We have tested in all other browsers, application is working fine and we are facing issue only on iOS Airwatch browser.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.