"ConnectTimeoutException: Connect to www.servicenow.com:80" : Error Over 443 Port With ServiceNow Connector
(Doc ID 2325468.1)
Last updated on JUNE 10, 2021
Applies to:Identity Manager Connector - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
Using ServiceNow connector with OIM and have configured IT resource with SSL connection over 443 port.
While running any of the connector reconciliation job, it fails with following error:
www.servicenow.com:80 [<hostname.domain name> /<IP Address>] failed: Connection
timed out at org.apache.http.impl.conn.HttpClientConnectionOperator.connect(HttpClientConne ctionOperator.java:140)
Steps to reproduce:
1- Install the 22.214.171.124 version of the ServiceNow Connector
2- Configure the connector to use SSL over 443 port.
3- Run the connector reconciliation job.
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