Lotus Notes Crashes or Hangs Randomly When Oracle Enterprise Single Sign-On 11.1.2.3.1 Installed

(Doc ID 2325817.1)

Last updated on FEBRUARY 21, 2018

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.2.3.1 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.2.3.1 version, Logon Manager

Lotus Notes is crashing or freezing randomly with Oracle Enterprise Single Sign-On 11.1.2.3.1 installed on Windows 10.

The issue does not reproduce and the Lotus Notes functionality is restored after removing ESSO Logon Manager. 

The issue can be reproduced at will with the following steps:

  1. Install ESSO 11.1.2.3.1 on windows 10 with Lotus Notes 9.0
  2. Lotus Notes will freeze up randomly.
  3. Remove ESSO and the problem resolves.

Changes

 

Cause

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