Schema Upgrade Fails - Error UPGAST-00214: Unable To Connect To Database

(Doc ID 2327681.1)

Last updated on NOVEMBER 15, 2017

Applies to:

Oracle WebCenter Content - Version 12.2.1.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1.2.0 version, Upgrade, Patching and Maintenance

When running Upgrade Assistant, an error is received.

UPGAST-00214: Unable to connect to database

Due to this issue, the environment cannot be upgraded successfully.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms