Is there a mechanism to send out a notification whenever an asset goes in 'held state' in a particular publishing queue ? (Doc ID 2334278.1)

Last updated on JULY 07, 2020

Applies to:

Goal

When publishing to multiple target destinations, sometimes the content goes to 'held state' on a particular queue & eventually only a partial set of content gets published.
Because of this partial publish, the contents are mis-matched across multiple publishing environments and creating issues.

The content authors do not have the ability / permissions to find out if all the contents were pushed to all publishing queues or some are hanging in held state.

Since no OOTB mechanism exists to provide a notification when content goes to the held queue, what logging can be enabled to help identify when this situation occurs?

Providing these logging entries could allow creation of a mechanism to send out a notification whenever an asset goes in 'held state' in a particular publishing queue.
 

Solution

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