Running the upgradeWebCenterPortal Script to Migrate from Folders_G to Framework Folders and Upgrade Portals fails with error : java.net.SocketTimeoutException: Read timed out (Doc ID 2334583.1)

Last updated on OCTOBER 04, 2022

Applies to:

Symptoms

When attempting to upgrade WebCenter Portal from 11.1.1.8 to 12.2.1.3 or to 12.2.1.2, the following error occurs.

ERROR

<Error> <oracle.webcenter.upgrade.framework.UpgradeManager> <WCS-73003> <Upgrade failed for portal Scope[name=<PORTAL_NAME>, guid=<GUID>].
oracle.webcenter.upgrade.framework.exception.UpgradeException: Upgrade phase failed for NAVIGATION:/oracle/webcenter/siteresources/scopedMD/s7653e7ea_d284_49fc_a90f_352a85479d7f/navigation/gsr6f448b02_5942_42e2_b574_921f8f7e0ec2/portal-default-navigation.xml in scope Scope[name=<PORTAL_NAME>, guid=<GUID>].
    at oracle.webcenter.upgrade.internal.framework.DefaultUpgradeHandlerContext.reportUpgradePhaseFailure(DefaultUpgradeHandlerContext.java:224)
    at oracle.webcenter.page.upgrade.NavigationPageUpgradeHandler.upgrade(NavigationPageUpgradeHandler.java:370)
    at oracle.webcenter.upgrade.framework.UpgradeManager.handleUpgrade(UpgradeManager.java:788)
    at oracle.webcenter.upgrade.framework.UpgradeManager._doUpgrade(UpgradeManager.java:402)
    at oracle.webcenter.upgrade.framework.UpgradeManager.doUpgradeInternal(UpgradeManager.java:326)
    at oracle.webcenter.upgrade.framework.UpgradeManager.access$000(UpgradeManager.java:90)
    at oracle.webcenter.upgrade.framework.UpgradeManager$1.run(UpgradeManager.java:183)
    at java.security.AccessController.doPrivileged(Native Method)
    at javax.security.auth.Subject.doAsPrivileged(Subject.java:483)
...

Caused By: oracle.stellent.ridc.protocol.ProtocolException: java.net.SocketTimeoutException: Read timed out
    at oracle.stellent.ridc.protocol.intradoc.HdaProtocol.readResponse(HdaProtocol.java:282)
    at oracle.stellent.ridc.IdcClient.sendRequest(IdcClient.java:201)
    at oracle.stellent.ridc.IdcClient.sendRequest(IdcClient.java:150)
...

Caused By: java.net.SocketTimeoutException: Read timed out
    at java.net.SocketInputStream.socketRead0(Native Method)
    at java.net.SocketInputStream.socketRead(SocketInputStream.java:116)
    at java.net.SocketInputStream.read(SocketInputStream.java:171)

STEPS

The issue can be reproduced at will with the following steps:

1.  Run the upgradeWebCenterPortal script to migrate from Folders_G to Framework Folders and migrate Portals to 12c.

2.  After migrating to Framework Folders the script will fail with the Read timed out when upgrading portals.

Changes

Cause

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