Unable To Send Email From OIA "SendEmail Error : Authentication failed"

(Doc ID 2336499.1)

Last updated on JANUARY 09, 2018

Applies to:

Oracle Identity Analytics - Version 11.1.1.5.8 and later
Information in this document applies to any platform.

Goal

On : 11.1.1.5.8 version, User Interface

Unable to send email from OIA

OIA was configured to send e-mail notifications. When the notification has to be triggered, we see the following error in the rbacx.log:
ERROR [IDCUtil] ERROR SendEmail Error : Authentication failed; nested exception is javax.mail.AuthenticationFailedException.
We have the same error in both environments (testing and production).
 

Solution

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