Error when Using Oracle Document Transfer Utility FailedAuthentication : The security token cannot be authenticated (Doc ID 2339744.1)

Last updated on JULY 20, 2024

Applies to:

Symptoms

On : 12.2.1.1.0 version, Fusion Application Integration

oracle document transfer utility to download hcm extract files from the Web Content center

When using oracle.ucm.fa_client_11.1.1.jar downloadTool to download files from web content center/UCM, after when adfs authentication was activated on hcm cloud, the following ERROR message is seen (oracle.stellent.ridc.protocol.http.HttpProtocolException: OAM authentication failed)

ERROR
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java -classpath %CLASSPATH%;oracle.ucm.fa_genericclient_11.1.1.jar oracle.ucm.idcws.client.UploadTool --url=https://server.oraclecloud.com/idcws/GenericSoapPort --policy=oracle/wss_username_token_over_ssl_client_policy --username=blah@blah.com --password=xxxxxx -ping -verbose --proxyHost=proxy.blah.com --proxyPort=80


Performing connection test (PING_SERVER) ...
INFO: Registered auditor for componentType=WebServices auditor=oracle.security.jps.internal.audit.DelegateAuditor$XmlAuditor@70d8de
INFO: Recipient Alias property not configured in the policy. Defaulting to encrypting with signers certificate.
SEVERE: WSM-00279 The following Fault Message is received at the client side from the service:-
FailedAuthentication : The security token cannot be authenticated..




STEPS
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The issue can be reproduced at will with the following steps:
1. Tried to use oracle.ucm.fa_genericclient_11.1.1.jar to ping
2. See the error

BUSINESS IMPACT
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The issue has the following business impact: cannot use oracle.ucm.fa_genericclient_11.1.1.jar oracle.ucm.idcws.client.UploadTool
Due to this issue, users cannot upload download documents

Cause

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