My Oracle Support Banner

OAM : Intermittent high authorization response time after OAM and OUD upgrade (Doc ID 2339966.1)

Last updated on DECEMBER 15, 2017

Applies to:

Oracle Access Manager - Version and later
Information in this document applies to any platform.


On : version, Authorization

OAM Authorization response times goes up intermittently after upgrading OAM to OAM

There are no changes made to OAM domain since the upgrade yet authorization response times has increased.


EM 12c is setup to monitor performance and send alerts such as  below for Authorization response

> 15 ms - WARNING
> 50 ms - CRITICAL

Frequency of alerts has increased causing concern.

OAM was upgraded from to

The backend OUD and webgates were also upgraded from PS2 to PS3.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.