OAM 11.1.2.3 : Intermittent high authorization response time after OAM and OUD upgrade

(Doc ID 2339966.1)

Last updated on DECEMBER 15, 2017

Applies to:

Oracle Access Manager - Version 11.1.2.3.160719 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.2.3.160719 version, Authorization

OAM Authorization response times goes up intermittently after upgrading OAM 11.1.2.2 to OAM 11.1.2.3

There are no changes made to OAM domain since the upgrade yet authorization response times has increased.

 ERROR
-----------------------

EM 12c is setup to monitor performance and send alerts such as  below for Authorization response

> 15 ms - WARNING
> 50 ms - CRITICAL

Frequency of alerts has increased causing concern.



STEPS
-----------------------
OAM was upgraded from 11.1.2.2 to 11.1.2.3

The backend OUD and webgates were also upgraded from PS2 to PS3.



Changes

 

Cause

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