11g IIS Webgate (32 bit) Crashing with 503 Response
(Doc ID 2340123.1)
Last updated on MARCH 26, 2019
Applies to:Oracle Access Manager - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
32 bit IIS 184.108.40.206.0 webgate installation succeeds on Windows 2008 R2 Machine but trying to access a resource crashes APP Pool with error below
Failed to read AgentId from <wg_instance>/webgate/config/ObAccessClient.xml, INSTALL DIR:<webgate>\iis
Front end we see a 503 error on the browser
Event Viewer has below log
Application Error :
Faulting application name: w3wp.exe, version: 8.5.9600.16384, time stamp: 0x52157ba0
Faulting module name: webgate.dll, version: 0.0.0.0, time stamp: 0x59ba6bf7
Exception code: 0xc0000005
Failed to read AgentId
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